Cancellation Policy

We require 24 hours' notice of cancellation or change of a physiotherapy, osteopathy or complementary therapy appointment. If you miss an appointment or do not let us know in good time, you will be liable to pay the cost of the booked session.

Classes, once paid for are non-refundable but bookings may be changed with a minimum of 24 hours' notice.

Physiotherapy and Osteopathy Prices

If you wish to pay for treatment through your Private Medical Insurance, please visit our Private Medical Insurance page for more information.

If your insurer cannot find reCentre health or Muirhead Roberts as a registered provider or if they tell you you cannot claim for treatment here, please call us on 020 8672 4455 so we can advise you or to obtain our PROVIDER NUMBER.

For all other patients:

  • First appointments:

    £67  (30 minute booking time)
    £83 (45 minute booking time)

    £73  (Senior Physio 30 minute booking time)
    £89 (Senior Physio 45 minute booking time)

  • Follow-up appointments:

    £67  (30 minute booking time)
    £83 (45 minute booking time)

    £73  (Senior Physio 30 minute booking time)
    £89 (Senior Physio 45 minute booking time)

    Packages of 4 follow up treatments are available for patients who need ongoing treatment. Please discuss this with your practitioner.

  • Women’s Health Appointments:

    £110 Pregnancy or Postnatal Health MOT (1hr booking time)

    £67  (30 minute booking time)
    £83 (45 minute booking time)

Our Community Health Clinics offer concessionary rates during off peak times for Physiotherapy, Clinical Massage and Osteopathy.

You can access a concessionary rate at our Community Health Clinics if you:

  • are aged 70 or over
  • are a full-time student
  • hold a valid medical exemption certificate
  • hold a valid NHS tax credit exemption certificate, HC2 or HC3
  • receive income support, job seeker’s allowance, income related employment and support allowance, pension credit guarantee credit or universal credit
  • hold a valid NHS staff discount card, ID card or other proof of employment

You must mention ‘Community Clinic’ when booking your appointments and will need to bring proof of eligibility to your first session.

reCentre supports NHS Staff

Fees are payable at the time of the consultation. We accept cash, cheques and credit/debit cards. For claims through medical insurance, you will need to arrange authorisation for treatment before commencing physiotherapy or osteopathy, as payment is ultimately your responsibility. Payment information will be stored in encrypted format within our booking system for payment of any fees that become outstanding.

Contact reCentre Health

APPOINTMENT TIMES IN BALHAM SW12 & TOOTING SW17
Monday–Thursday: 8.15am – 9.30pm
Friday: 8.15am - 8.30pm
Saturday: 9.00am – 5.00pm
Sunday: 9.00am – 2.00pm

Call Us to Book