Cancellation Policy

We require 24 hours' notice of cancellation or change of a physiotherapy, osteopathy or complementary therapy appointment. If you miss an appointment or do not let us know in good time, you will be liable to pay the cost of the booked session.

Classes, once paid for are non-refundable but bookings may be changed with a minimum of 24 hours' notice.

Physiotherapy and Osteopathy Prices

If you wish to pay for treatment through your Private Medical Insurance, please visit our Private Medical Insurance page for more information.

If your insurer cannot find reCentre health or Muirhead Roberts as a registered provider or if they tell you you cannot claim for treatment here, please call us on 020 8672 4455 so we can advise you or to obtain our PROVIDER NUMBER.

For all other patients:

  • First appointments:

    £65  (30 minute booking time)
    £75 (45 minute booking time)

  • Follow-up appointments:

    £65  (30 minute booking time)
    £75 (45 minute booking time)

    Packages of 4 follow up treatments are available for patients who need ongoing treatment. Please discuss this with your practitioner.

    Due to the pandemic, our online booking is currently disabled. Please call us to book on 0208 673 4455.

Our Community Health Clinics offer concessionary rates on weekday mornings for Physiotherapy and Clinical Massage and Osteopathy.

You can access a concessionary rate at the reCentre Community Health Clinics if you:

  • are aged 70 or over
  • are a full-time student
  • hold a valid medical exemption certificate
  • hold a valid NHS tax credit exemption certificate, HC2 or HC3
  • receive income support, job seeker’s allowance, income related employment and support allowance, pension credit guarantee credit or universal credit
  • hold a valid NHS staff discount card, ID card or other proof of employment

You must mention ‘Community Clinic’ when booking your appointments and will need to bring proof of eligibility to your first session.

Booking Time: 30 mins      Price: £46

Booking Time: 45 mins      Price: £53

Booking Time: 60 mins      Price: £66

reCentre supports NHS Staff

Fees are payable at the time of the consultation. We accept cash, cheques and credit/debit cards. For claims through medical insurance, it is advisable to arrange authorisation for treatment before commencing physiotherapy or osteopathy, as payment is ultimately the responsibility of the patient.

reCentre payment methods

You may be referred by your GP or specialist, but you can come for a consultation and treatment independently. Normally your physiotherapist would like to keep in touch with your doctor, so that he/she has a record of your progress.

We will listen carefully to you, and you will be given a detailed assessment and examination to establish the nature and cause of your problem. Your Physiotherapist will plan a treatment programme with you, which will start immediately.

Contact reCentre Health

Monday–Thursday: 8.15am – 9.30pm
Friday: 8.15am - 8.30pm
Saturday: 9.00am – 5.00pm
Sunday: 9.00am – 2.00pm

Call Us to Book