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EMAIL MARKETING PRIVACY NOTICE

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What is a Privacy Notice?

Under data protection law you have specific rights. To communicate these rights to you in a clear and concise manner, we are providing you with this privacy notice.

In accordance with the General Data Protection Regulation (GDPR), we have implemented this privacy notice to inform you of the types of data we process about you. We also include within this notice the reasons for processing your data, the lawful basis that permits us to process it, how long we keep your data for and your rights regarding your data.

Who We Are

We are reCentre Health Limited, 260 Balham High Road, London, SW17 7AN, telephone number: 020 8672 4455, email address: [email protected]. For the purposes of processing your personal data we are the Controller.

The Personal Data We Process and What We Do with It

The data we collect for the purpose of sending email marketing is collected via our website sign up form or you can opt in as a client or patient via our booking system. Data we collect for this purpose includes name and email address. We use this data to send you offers and news via email. Our lawful basis for processing this data is legitimate interest.

Sharing Your Personal Data

We only share your personal data with third parties in order to send you our news and offers emails. The third party provider we use for this purpose is Constant Contact. We have ensured that Constant Contact are compliant with data protection law.

Retaining Your Personal Data

Your data will be held securely in the Constant Contact system until you unsubscribe from email marketing. Once you have unsubscribed your data will be deleted.

Automated Decision Making and Profiling

We do not use automated decision making or profiling in respect of your personal data submitted for the purposes of email marketing.

Your Rights

As we process your personal data, you have certain rights. These are a right of access, a right of rectification, a right of erasure and a right to restrict processing.

• You may request a copy of your data at any time. Please make such a request in writing or by email to us at the address shown above. Please provide the following information: your name, address, telephone number, email address, proof of identity and details of the information you require.
• If you believe any of the personal data we hold on you is inaccurate or incomplete, please contact us directly and any necessary corrections to your data will be made without undue delay.
• If you believe we should erase your data, please contact us at the address shown above.
• If you wish us to stop storing or using your data, please contact us at the address shown above.
• Where you have provided explicit consent for us to use your data you have a right to withdraw this consent at any time.

Data Breaches

Should your personal data that we control be lost, stolen or otherwise breached, where this constitutes a high risk to your rights and freedoms, we will contact you without delay. We will give you the contact details of the person who is dealing with the breach, explain to you the nature of the breach and the steps we are taking to deal with it.

Should You Wish to Complain

If you think your data rights have been breached, you are able to raise a complaint with the Information Commissioner (ICO). You can contact the ICO at Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF or by telephone on 0303 123 1113 (local rate) or 01625 545 745.

Any changes to this policy will be posted on this page.

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Facebook

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Twitter

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Instagram

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Where we are

The Clinic & Studio
260 Balham High Road
020 8672 4455

The Therapy Rooms
246 Balham High Road
020 8772 0222

[email protected]

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Facebook

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Twitter

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Instagram

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Customer Service Number
020 8672 4455

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Terms & Conditions

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Open 7 Days a Week

Appointments Available
within 24 hours

Our Physios & Osteos are registered with Private Medical Insurance providers such as AXA PPP and BUPA

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Feedback & Complaints
Privacy Policy

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OPENING HOURS Saturday 9.00am-5.00pm
Mon – Fri 8.15am-9.30pm Sunday 9.00am-2.00pm

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reCentre Clinic

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reCentre Studio

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reCentre Therapy Rooms

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reCentre Therapy Rooms

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